Get J.D. Edwards support when you need it; twenty-four hours a day, seven days a week

Getting support when you need it can be critical to your business.  RMB is proud to  offer it’s customers a full array of support services when the time suits them most.  We are able to provide 24/7 support with all of your J.D. Edwards needs.

· User support services, including problem resolution

· Post live functional / technical support, including testing

· CNC administration services

· Release upgrades, ESUs and service pack upgrades

We can:

· Quickly isolate training from set up issues,

· Coach your users through solving a problem,

· Fix small set up issues remotely,

· Connect you with a local RMB consultant if you need on site assistance,

· Apply ESU’s if you encounter a functional issue.